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Privacy Policy

1. Introduction

At Lotus Springs Farm ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and use our services. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways, including:

2.1 Personal Data: Personally identifiable information, such as your name, email address, phone number, and mailing address, which you voluntarily give to us when you register on the website, make a booking, or communicate with us.

2.2 Payment Information: If you make a booking or purchase, we collect data necessary to process your payment, such as your payment method (e.g., credit card number).

2.3 Usage Data: Information about your interactions with our website, such as IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

3. How We Use Your Information

We use the information we collect in the following ways:

3.1 To Provide Services: To process your bookings, manage your account, and provide customer support.

3.2 To Improve Our Website: To understand how our users interact with our website and to improve its functionality and user experience.

3.3 To Communicate With You: To send you updates, promotional materials, and other information related to our services. You can opt-out of receiving marketing emails by following the unsubscribe instructions included in those emails.

3.4 To Protect Our Interests: To detect, prevent, and address technical issues, fraud, and illegal activities.

4. Disclosure of Your Information

We may share your information in the following circumstances:

4.1 With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

4.2 For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access: You have the right to request access to the personal information we hold about you.

6.2 Correction: You have the right to request that we correct any inaccuracies in your personal information.

6.3 Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

6.4 Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Privacy Policy

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